Three plans, published prices
No sales call required to find out the price. All plans are monthly, cancellable with 30 days notice. Prices exclude VAT.
We tell you when something is wrong.
For businesses that want to know when something goes wrong.
- ✓ Uptime checks every 5 minutes
- ✓ SSL & domain expiry monitoring
- ✓ Response time monitoring
- ✓ Basic health checks
- ✓ Alerts by email and SMS
- ✓ Monthly report
- ✓ Setup fee waived
We watch the site and keep it maintained.
Monitoring plus the maintenance that prevents most incidents.
- ✓ Everything in Monitor
- ✓ Uptime checks every minute
- ✓ Platform, dependency & plugin updates
- ✓ Backup monitoring & restore tests
- ✓ Basic security hygiene
- ✓ Hosting management
- ✓ 30 minutes troubleshooting included
- ✓ Setup fee waived
We watch the things that bring the money in.
For websites that are part of daily operations or revenue. For more complex sites the price is set to scope.
- ✓ Everything in Care
- ✓ Checks every 30 seconds
- ✓ Forms & checkout flow monitoring
- ✓ Deeper performance checks
- ✓ Priority response
- ✓ 60 minutes troubleshooting included
- ✓ Setup fee waived
Swipe to see all plans
What does one day without a working website cost you? For most hotels, shops and clinics - more than a whole year of monitoring here.
If you have your own IT person, or an agency already doing this, you do not need us. If your website is maintained whenever somebody remembers, get in touch.
Work beyond the included allowance is EUR 30/hour. For anything larger we first write down what it involves and how long it will take, and start only once you have approved it.
A one-time EUR 49 covers assessment, access setup and configuration. Waived for founding customers and on annual plans.
Pay for 10 months, use 12. Setup is waived, and your price stays locked for the term.
Monitoring works with any website. Full maintenance covers WordPress, Node.js, PHP/Laravel and static sites - ask about yours.
| Monitor | Care | Business | |
|---|---|---|---|
| Site down - we start investigating | 60 min | 30 min | 15 min |
| Coverage window | 09:00-18:00 | 08:00-20:00 | 07:00-22:00 |
| Non-urgent request reply | 2 business days | 1 business day | 4 business hours |
Coverage windows are Monday to Friday. Monitoring itself runs 24/7 and overnight alerts are recorded, but human response starts at the beginning of the next window.
The questions we actually get asked
Do I need to change hosting?
Usually no. We work with your existing hosting provider. If your hosting is the actual cause of repeated problems we will tell you, but changing it is your decision.
Which platforms do you support?
Monitoring works with any website, whatever it is built on. Full maintenance covers WordPress, Node.js applications, PHP and Laravel, static sites and most standard stacks - version, dependency and package updates. If you run something less usual, tell us and we will say honestly whether we can support it well.
What happens when my website goes down?
Our system alerts us, not you. We confirm the outage, identify whether it is hosting, DNS, certificate or application, and start fixing or escalating to your host. You get a notification and a short written summary afterwards.
Do you guarantee my website cannot be hacked?
No, and nobody honestly can. Monitoring and maintenance significantly reduce risk by closing the common paths in - outdated software, weak configuration, missing updates. They cannot make a system impossible to compromise.
Do you make design or content changes?
Small content edits fall inside the troubleshooting allowance on Care and Business. Redesigns and new features are quoted separately as project work.
Are fixes included in the price?
Care includes 30 minutes and Business 60 minutes of troubleshooting per month. Beyond that we quote before doing any work - you will never receive a surprise invoice. Unused minutes do not roll over.
Can I cancel?
Yes, monthly with 30 days notice. We remove our access, hand over any credentials we hold and confirm in writing.
Where are backups stored?
Encrypted, in EU-based object storage, separate from your hosting provider so a hosting failure does not take the backups with it.
Will you need my passwords?
We need access, not your personal passwords. We create a dedicated administrator account where possible and store all credentials in an encrypted vault.
Do you provide 24/7 support?
Not yet, and we would rather say so. Monitoring runs 24/7 and alerts are recorded overnight; human response follows the coverage window in your plan.
Get a free website health check
No account, no obligatory call. We look at your site and email you the result - with what we would fix first.